Delivery is Free in South Africa
Expect delivery within 3 – 7 working days.
A courier tracking link will be sent to track your order.

Debit or Credit card accepted through secure payment gateway PayFAST.

Expect delivery within 3 – 7 days.
A courier tracking link will be sent to track your order.

We prepare your order for a courier to collect. We then send you a racking number once your order has been sent.

Returns Policy

In order to qualify for a return, customers may express an interest to return ordered products within 7 days of delivery.

Products must meet the following conditions to be eligible for a refund:

• The item(s) must be in original condition

• The item(s) must be unworn

• The item(s) must be unwashed

• The item(s) must contain no damage

---

How do I return my item?

To return an item, please call 078 442 7410 or email info@krissy.co.za to get in touch with our customer services team within 7 days from delivery.

Once your item(s) have been received and approved for exchange, please allow 7 to 10 working days for the delivery of your exchanged pair.

A R150 return shipping fee may be applicable before your exchanged order is dispatched back.

Should you wish to courier your order back to us yourself, please send the products to the address below:

MJP Agency
SPACES (Design Quarter)
128 Leslie Road
Fourways
2191

Once sent, kindly forward us the courier tracking number so that we know to expect your parcel.

---

Damaged, Incorrect or Faulty Orders

If an item is defective, damaged on arrival, or not as described, we will book a collection for an assessment.

You must notify us within 7 days of delivery to qualify for a return.

“Defective” products will be assessed upon receipt, after which the outcome will be communicated to you for an exchange, refund, or return to proceed.

Krissy reserves the right to refuse returns if items show misuse or wear and tear beyond reasonable use.